PRIVACY NOTICE Fourteen Days, S.A. de C.V.
PRIVACY NOTICE Fourteen Days, S.A. de C.V.
“CATORCE DIAS”, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE, with the trade name “14D,” located at Watteau #40, interior C, Santa María Nonoalco neighborhood, Benito Juárez borough, CP 03700; is responsible for the processing of the personal data collected on this website, as well as contractually, and issues this privacy notice in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties.
The personal data you have provided to us directly or through electronic means has been collected and will be processed by “CATORCE DIAS”, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE, with the trade name “14D,” under the principles of lawfulness, consent, information, quality, purpose, loyalty, proportionality, and responsibility, in accordance with the provisions of the Law.
The personal data provided to “CATORCE DIAS”, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE, with the trade name “14D,” will be duly protected through technological, physical, and administrative security measures, preventing any undue use or disclosure thereof.
The information you provide is used by our Operations and Strategic Planning Department, which work together to prepare quotations based on the requirements of your project.
Additionally, your personal data may be used for the following purposes:
To follow up on requests for information regarding the services and/or products our company offers through our website or other means.
To prepare quotations and send you proposals based on the information you provide through the website forms.
To send urgent or important notices regarding any matter related to our website, services, and/or products contracted with our company.
To provide information about the current status of our company.
To perform the services and/or deliver the products you contracted with our company.
To inform you of changes and new products and/or services related to those contracted or acquired by the client.
To fulfill obligations undertaken with our clients.
To evaluate the quality of our service and conduct internal studies on consumption habits.
Your information will be kept in our records for 90 days from the date you provided it; afterward, if no commercial transaction or employment relationship is established, your information will be deleted.
For the purposes set forth in this privacy notice, we may collect your personal data in different ways: when you provide it to us directly, when you visit our website or use our online services, and when we obtain information from other sources permitted by law.
We collect your personal data directly when you provide it to us by various means, such as when you participate in our promotions or provide information in order for us to render a service. The data obtained in this manner may include, among others:
Paper forms collecting your general information, as well as digital forms, usually completed in person.
When you visit our website or use our online services, we collect data in the following way:
Contact form including the following data: Name, Company, Phone, Email, Address, and a description of the project you wish to carry out with our company.
Personal data collected from other sources
We may obtain information about you from other sources permitted by law, such as telephone or business directories. Data obtained through these means may include, among others:
Information extracted from Telephone or Business Directories by our sales department to carry out marketing tasks.
We inform you that, in order to comply with the purposes outlined in this privacy notice, no sensitive personal data is required for the services offered by our company.
We are committed to ensuring that any such data, if collected, would be treated under the strictest security measures guaranteeing its confidentiality.
In accordance with Article 9 of the Law, we require your express consent for the processing of sensitive personal data, so it is important that you indicate whether you accept such processing when filling out the form requesting such data.
We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided for in Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties, and to carry out such transfers under the terms established by that law. If you do not express your opposition to the transfer of your personal data, it will be understood that you have granted your consent.
In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, every individual may exercise their rights concerning the processing of their personal data. Each acronym represents a different right: Access, Rectification, Cancellation, and Opposition.
You may stop receiving promotional messages by landline or cell phone, as well as advertising by postal mail, and promotional emails.
You have the right to access your personal data in our possession and the details of its processing, as well as to rectify it if it is inaccurate or incomplete; cancel it when you consider that it is not required for the purposes indicated in this privacy notice, is being used for non-consented purposes, or when the contractual or service relationship has ended; or oppose its processing for specific purposes.
You may revoke the consent you have granted to “14D” for the processing of your personal data at any time, limit its use or disclosure, and exercise your ARCO Rights provided by law. To do so, you must submit your request to the email address we provide, and within a maximum of 60 days we will respond to your request and inform you of the outcome via email or the means you indicate.
We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative changes, internal policies, or new requirements for the provision or offering of our services or products. Modifications will be made available to the public through:
(i) visible notices at our offices or customer service centers;
(ii) brochures or leaflets available at our offices or customer service centers;
(iii) our website [privacy notice section]; or
(iv) via the last email address you provided to us.
If you believe that your right to the protection of personal data has been violated by any conduct of our employees, our actions, or responses, or if you presume that in the processing of your personal data there is any violation of the provisions set forth in the Federal Law on the Protection of Personal Data Held by Private Parties, you may file the corresponding complaint or report with the IFAI. For more information, please visit www.ifai.org.mx
If you have any questions or complaints, you may contact our customer service department at telephone number 5286-6095, available Monday to Friday from 10:00 a.m. to 6:00 p.m. You may also reach us by email at (informacion@catorcedias.com), and all your inquiries will be answered.