CATORCE DIAS, S.A. DE C.V. (D14S), located at Damas 129 Int. A, Colonia San José Insurgentes, Alcaldía Benito Juárez, Mexico City, C.P. 03900, is responsible for the processing of your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, its Regulations, and other applicable provisions.

1. Purposes of Processing

The personal data collected will be used for the following primary and essential purposes:
• Follow up on requests for information about services and/or products.
• Prepare quotes and work proposals.
• Establish contact regarding contracted services.
• Fulfill contractual, tax, and administrative obligations derived from relationships with clients, suppliers, and collaborators.
• Evaluate the quality of our services and conduct internal strategic planning studies.

Additionally, your information may be used for secondary purposes related to marketing, advertising, promotions, commercial communications, and satisfaction surveys. If you do not wish your data to be used for these secondary purposes, you may indicate so through the means specified in this notice.

2. Personal Data We Collect

We may obtain your personal data in the following ways:
• Directly: when you provide it at our offices, by phone, or through electronic forms.
• Indirectly: from publicly available sources and directories.
• Automatically: through our website and the use of cookies or similar technologies.

The collected data includes: name, business name, address, email, phone number, billing information, and details about projects or requests.

We do not collect sensitive personal data for the purposes described.

3. Transfer of Personal Data

Your data may be shared, without requiring your consent, in the cases established under Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties, including:
• With competent authorities to comply with legal obligations or judicial/administrative requirements.
• With third-party service providers who support us in fulfilling contractual purposes (e.g., accounting, tax, data hosting, courier services).

In any other case, your express consent will be obtained beforehand.

4. ARCO Rights and Withdrawal of Consent

You have the right to Access, Rectify, Cancel, or Oppose (ARCO) the processing of your personal data, as well as to revoke your consent or limit the use or disclosure of your data at any time.

To exercise these rights, please send a request to: informacion@catorcedias.com. The request must meet the requirements set forth in Article 29 of the Federal Law on the Protection of Personal Data Held by Private Parties.

A response will be provided within a maximum of 20 business days from the date your request is received.

5. Use of Cookies and Tracking Technologies

Our website uses cookies, web beacons, and other technologies to enhance the user experience, analyze browsing habits, and personalize content. You may disable these features in your browser settings; however, doing so may affect the site’s functionality.

6. Data Retention

Your data will be retained only for as long as necessary to fulfill the purposes mentioned and according to applicable legal and tax limitation periods. Afterward, it will be securely deleted.

7. Modifications to This Privacy Notice

We reserve the right to modify this Privacy Notice at any time. Updates will be available through:
• Our website in the [Privacy Notice] section.
• Electronic communications sent to the email addresses provided.

8. Data Protection Authority

If you believe your data protection rights have been violated, you may contact the National Institute for Transparency, Access to Information, and Data Protection (INAI). For more information, visit: www.inai.org.mx.

9. Contact Information for the Privacy Department

Responsible Area: Customer Service and Data Privacy Department
Email: informacion@catorcedias.com
Phone: 55-5286-6095 (Monday to Friday, 10:00 AM – 6:00 PM, Mexico City time).